Frequently Asked Questions

What should I do if I had a break in during the night?

Do not panic and immediately seek help from an approved qualified specialist! We perform emergency openings and help people 24 hours 7 days a week. We cover all London areas and outskirts, that is why we are able to reach your location in less than 30 minutes after your call.

How much does a locksmith cost?

We price all of our locksmith services individually. Trusting us, you can be sure that you’ll receive a value for money and competitive price for the locksmith services. Whatever the reason you need a locksmith, you can count on us. Get in touch now!

How long will it take to open a lock?

It depends on the type of your lock. Most locks can be opened quickly, less than 20 minutes, but 5 level mortice deadlocks usually take a longer time.

Is it cheaper to change or re-key the lock?

It depends on the type of your lock. Call us now and our specialists will be happy to advise you.

Can you repair a broken car key?

If you have broken your car keys and need them repairing or even got your car keys stuck in the lock/ignition to your vehicle our expert team can help you. We will either repair the key or provide a replacement car key, if it’s a remote key fob we can program a new key.

If I lose my keys, should I change my locks?

If you lose your keys along with anything that contains your name, address or you misplace your keys near your home, you could easily become the victim of a break-in. That is why you should have your locks changed or rekeyed.

Is it possible to open locked locks yourself?

Opening the locks with your own hands lead to only one – aggravating the situation and making it more difficult for the specialist to follow-up work. An attempt to pick a lock with your own hands usually ends in a complete failure of the mechanism and such work seriously damages the door. Often it is not possible to eliminate the consequences by repairing the lock, you have to completely change not only the lock, but also the whole door.

If you are still thinking, entrust the work to a qualified craftsman or do everything yourself, there is only one answer – choose the first option. This will save you both time and money.

Do I need to have any documents for emergency door opening?

We work legally for this reason we ask you to make sure you have the proper documentation on hand to show that you have the right to gain entry to a specific place.

Do you have a guarantee?

Yes, we have a 14 days guarantee on all our services.

What are your payment terms?

We take cash, cards and payment over the phone. We will send you a receipt BY SMS or e-mail.